OUR ANSWERS TO YOUR QUESTIONS
MY FABULOUS STORYTELLER
You can store 7 to 8 packs on your Storyteller including the starter pack. This means that over 14 hours of stories available to your child at all time!
Unfortunately this isn’t an option – yet. We’re currently working on a better way to increase storage! In the meantime, you can switch story packs via the Luniistore.
Each story lasts between three to seven minutes.
A new fully charged battery allows 10 consecutive hours of listening.
Do children have to use headphones to listen to stories?
Headphones aren’t necessary, the Storyteller is equipped with speakers.
Does the Storyteller comes preloaded with stories, or do I need to download packs before giving it to my child?
My Fabulous Storyteller includes a starter pack of 48 stories. You do not need to download new stories before using it.
Delivery and order tracking
When having trouble with your shipping and tracking please contact us at hello@lunii.com.
Stories on the Luniistore are available for purchase.
Each album contains several stories: 6, 12, 18, 24 or 48
Albums costs between $2,50 to $17,50.
Payments on the Luniistore will be available in Dollars starting from December 14th.
How do I add stories to My Fabulous Storyteller?
By following these instructions!
What is the minimum recommended age for using My Fabulous Storyteller?
The Fabulous Storyteller is best suited to children between three to eight years old.
Gift certificates for the Luniistore are not yet available – but they will be very soon! In the meantime, you can buy new stories for someone by buying packs from their account.
You can connect up to three Storytellers to one Luniistore account. That means you can upload a pack onto three different Storytellers.
It is possible to pair your Storyteller to a different Luniistore account. However, this will disconnect you from the initial account and reset the Storyteller. You will lose all your previous purchases and will only be able to upload stories from the new account.
Please contact our after-sales service, we will be happy to help: help@lunii.com
Need assistance, what should I do?
The Luniistore don’t detect my Storyteller.
Never fear, there are instructions to help you out!
These instructions should help you fix the problem.
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These instructions should help you fix the problem.
Need assistance, what should I do?
Like all electronic devices, the Storyteller may encounter minor issues from time to time. Most of these issues can be dealt pretty easily. The following documents will guide you back to a fully operational Storyteller!
If, however, you cannot find a solution to your problem, please e-mail help@lunii.com. Please tell us precisely what the issue seems to be, and specify where and when you bought your device. We will also need the device’s serial number, located on the underside of the Storyteller.
If you are having trouble with your shipping and tracking please contact us at hello@lunii.com.
Need assistance?
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